Who we are
Jacemar Travel Co. is operated by JACEMAR LTD, a company of type LTD, with legal address Office 9875, 321-323 High Road, Chadwell Heath, Essex, United Kingdom, RM6 6AX, and company number 17231592. JACEMAR LTD is the controller of the personal data processed through this store.
You can contact us about privacy matters at help@jacemartravelco.com.
Data we collect
We collect the information you give us when you place an order or contact us: name, delivery and billing address, email address, phone number and the content of your messages.
We also collect limited technical data when you visit the store, such as IP address, browser type, device information and pages visited, through cookies and similar technologies.
Payment details are handled by secure payment providers. Jacemar Travel Co. does not store your full card number.
How we use your data
We use your data to process and deliver your orders, send order and shipping notifications, manage returns and refunds, answer your requests, prevent fraud, comply with legal obligations and improve our store.
With your consent, where required, we may also send you marketing emails. You can unsubscribe at any time using the link in the message or by writing to us.
Legal basis
We process your data to perform our contract with you, to comply with legal obligations, on the basis of our legitimate interests in operating and securing the store, and, where applicable, on the basis of your consent.
Sharing your data
We share your data only with service providers that help us operate the store, such as payment processing, delivery, website hosting, email and analytics services, and only to the extent needed for them to perform their tasks. We may also disclose data when required by law or by a competent authority.
We do not sell your personal data.
International transfers
Some of our service providers may be located outside the United Kingdom. When data is transferred abroad, we take steps to ensure it remains protected in accordance with applicable data protection law.
Retention
We keep your data only for as long as needed for the purposes described in this policy, including legal, accounting and dispute-resolution requirements. After that, the data is deleted or anonymised.
Your rights
Under applicable data protection law you have the right to access, correct, delete or restrict the use of your personal data, to object to its processing, to request its portability and to withdraw your consent at any time.
To exercise your rights, write to help@jacemartravelco.com. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) in the United Kingdom or with your local data protection authority.
Changes to this policy
We may update this Privacy Policy from time to time. The latest version will always be available in the store.